Terms of Service

Please read these terms carefully before using our service.

Agreement to Terms

By accessing or using our service, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

Description of Service

We provide a platform for creating and managing professional narratives and documentation. Our service operates through three main components:

  • AI Processing (Claude): Processes your input to generate narrative statements
  • Data Storage (Supabase): Securely stores your account information and generated content
  • Web Hosting: Delivers the website and manages user access

Service Provider Terms

By using our service, you acknowledge and agree that:

  • Content you submit will be processed by Claude's AI system to generate narratives
  • Your data will be stored and managed through Supabase's secure infrastructure
  • Our hosting provider will manage website access and basic analytics
  • Each service provider maintains their own security and privacy measures
  • Service availability depends on the functioning of all three providers

User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Accept responsibility for all activities under your account
  • Not share your account credentials

Acceptable Use

You agree not to:

  • Use the service for any illegal purposes
  • Violate any intellectual property rights
  • Attempt to gain unauthorized access to any part of the service
  • Interfere with the proper functioning of the service

Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

Subscription and Payment Terms

By subscribing to our service:

  • You agree to pay all fees according to your selected plan
  • Subscriptions automatically renew unless cancelled
  • Changes to subscription plans take effect at the next billing cycle
  • All fees are exclusive of taxes unless stated otherwise

Refund Policy

Refunds are processed according to our refund policy. Generally, we provide refunds within 30 days of subscription for valid reasons. Pro-rated refunds may be available in certain circumstances.

Service Availability and Modifications

We strive to provide uninterrupted service but cannot guarantee 100% availability. Service performance depends on the availability and functioning of our three service providers (Claude, Supabase, and our hosting provider). We reserve the right to modify, suspend, or discontinue any part of the service with or without notice, including changes to service providers. We will make reasonable efforts to notify users of significant changes.

User Content Rights and AI Processing

You retain all rights to the content you create using our service. By using our service, you grant us and our service providers (Claude, Supabase) the necessary rights to process, store, and manage your content for the purpose of providing our services. This includes using your input to generate narratives through Claude's AI system and storing the results in Supabase. You acknowledge that:

  • AI-generated content may vary in quality and accuracy
  • You are responsible for reviewing and verifying all generated content
  • We do not guarantee specific outcomes from the AI processing
  • Generated content may be used to improve our AI systems

Governing Law

These terms are governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at support@narrative-buddy.com.

Last updated: 5 January 2025