Summary
Operations lead with six years in multi-site healthcare. Turns messy processes into simple
systems that teams actually use, with a focus on onboarding, reporting and vendor
management.
Experience
Operations Lead2023 – Present
Fieldstone Health · Denver, CO
- Rebuilt new-hire onboarding for Patient Services, cutting time-to-productivity from 6
weeks to 3.
- Cut month-end close from 8 days to 5 by automating three reconciliation reports.
- Led a supply vendor migration across 6 clinics with zero downtime.
Operations Analyst2020 – 2023
Fieldstone Health · Denver, CO
- Built the weekly staffing dashboard used by 14 clinic managers.
- Reduced supply reorder errors by 30% with a shared par-level tracker.
- Trained 12 coordinators on the new scheduling system.
Education
B.S. Business Administration · 2020
Skills
Process design · Onboarding programs · Vendor management · Excel and SQL · Change
management · Reporting
Certifications
Lean Six Sigma Green Belt